Warehouse Supervisor

Overview

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply
. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people.
Johnstone is growing, and so can you.

Responsible for the smooth, safe, and efficient functioning of the warehouse. Performs or oversees all warehouse functions in a small warehouse or a subset of functions within a medium-to-larger sized warehouse. Directs the day-to-day activities of Material Handlers and Drivers in all or some warehouse functions such as receiving, inbound PO reconciliation, inventory control, cycle counting, picking, packing, shipping, customer deliveries, fleet management, and/or other warehouse operations to ensure that customers receive the Right Product, at the Right Time, and in the Right Condition, in a clean, safe, and productive environment.

May assist Warehouse Manager, Branch Manager, or Regional Ops Manager by providing recommendations related to staffing, budget, and fulfillment of the warehouse’s financial objectives.

This role is housed at the Monroe, NC branch

• Fosters a cohesive and productive team through collaboration, inclusion, and teamwork. Leads by example and models exceptional customer service.
• Monitors warehouse performance compared to goals and adjusts operating procedures as needed to meet objectives.
• Ensures products are accurately received into the warehouse system, labeled, and prepared for stocking by monitoring the daily processing workload and directing labor needs; ensures distribution standard operating procedures (SOP’s) are followed.
• Ensures customers receive the Right Product at the Right Time in the Right Condition by: monitoring the daily order-filling workload and directing labor needs; checking shipping documents for accuracy; routing freight; coordinating emergency or unusual shipments; and ensuring distribution standard operating procedures (SOP’s) are followed.
• Ensures a safe work environment by observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean-as-you-work process; and participating as a member of Safety Committees or other safety related activities. Performs regular safety inspections of warehouse equipment and facility. Ensures all safety procedures are followed, and all equipment inspections and repairs are done in a timely manner.
  
  Models safe work practices to others.
• Maintains department staff by conducting interviews in the hiring process and making recommendations; conducts and/or ensures the training of new employees and ongoing training of existing employees; provides coaching, counseling, and disciplining for employees as necessary; and participates in and delivers mid-year and annual performance reviews.
• Communicates daily warehouse staffing with branch/ops leadership and makes recommendations for handling volume of work.
• Maintains branch security by following all appropriate procedures.
• Ensures all lift equipment drivers are tested and certified on the machinery prior to issuing use approval.
• Assists in maintaining accurate inventory counts by performing regular cycle counts of locations and parts; monitoring put-away activities; monitoring and maintaining data consistency between databases; and researching inventory discrepancies found during picking.
• Supervises and/or performs system adjustments based on cycle counts, short picks, or inventory audits.
• Assists in resolving receiving-related exceptions and discrepancies by researching receipt problems; serving as liaison between parties…