Assistant Manager

Job Description

Posted Thursday, June 25, 2026 at 4:00 AM | Expires Sunday, July 26, 2026 at 3:59 AM

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania. We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

The primary responsibility of the assistant store manager position is to manage the store in absence of the store manager. The assistant store manager must exemplify the company’s culture by consistently supporting and strengthening the basic philosophies of the company. Being an assistant store manager requires strong leadership skills with the ability to motivate and supervise team members. The assistant store manager will have expertise in company culture, merchandising, shrink control and operational aspects of the store.

A successful assistant store manager will be knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. The assistant store manager is a role model, a leader, problem-solver, and strategic thinker, who can manage her/his time to achieve budgeted goals. An assistant store manager will help the store manager drive sales and profits through merchandising, inventory management, expense control, human resource management and controlling operating costs.

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service.
• Be responsible for maintaining a highly motivated team by assisting the store manager in hiring, coaching, counseling, disciplining and firing of team members; planning, monitoring, and evaluating job results.
• Maintain professionalism and positive store morale.
• Assist the store manager in the execution and performance of all store job responsibilities through key associates and/or own actions.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Provide feedback to the office, i.e. buyers, district managers and all other company officials.
• Achieve financial objectives by assisting the store manager in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identify current and future customer requirements by establishing rapport with actual as well as potential customers.
• Establish relationships and support local community groups consistent with company values.
• Solicit customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
• Manage and protect all inventory and company assets in accordance with company policy against theft and damage.
• Verify merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
• Protect team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
• Assist the store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Assist the store manager in maintaining consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
• Perform all other duties as assigned by store manager or company official.

A successful assistant store manager must demonstrate excellent leadership and problem solving skills. They will be able to manage with limited supervision. Assistant store managers will need to have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful assistant store manager must understand aggressive customer service and be team-oriented. They must have good management and organizational skills.

Additionally, they must be able to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of store operations in the absence of the…