Mentor and Strategic Coordinator; Returning Members

New

Job description:

The Mentor & Strategic Development Coordinator is a hybrid Ameri Corps service position with The DREAM Program that combines direct youth mentoring support with organizational systems development work. Members in this role support the Village Mentoring program by recruiting, training, and supporting volunteer mentors while also contributing to internal systems improvements that strengthen DREAM’s overall capacity to serve youth effectively.

This role bridges hands‑on youth development work with behind‑the‑scenes operational strategy to help expand access, improve program quality, and support equitable, culturally responsive mentoring experiences.

• Identify opportunities for streamlining existing workflows and processes.
• Research, recommend, and implement new software solutions to optimize operational and programmatic efficiency.
• Collaborate with cross‑functional teams to ensure seamless integration of new systems.
• Monitor and evaluate existing program processes to identify areas for improvement.
• Assess and research the development and implementation of best practices for internal systems to support the best utilization of resources.
• Develop tools, templates, and guidelines to facilitate transparent and effective operations discussions. Recruit, train, and support volunteer mentors from college campuses.
• Ensure mentors understand and are prepared to implement the Village Mentoring model.
• Collaborate with Youth Services Managers to assess mentee needs and support individualized mentoring approaches.
• Build and maintain strong relationships with mentors, mentees, and program staff.
• Support program operations including mentor retention, onboarding, transitions, and maintaining strong mentor‑to‑mentee ratios.
• Assist with compliance processes such as background checks, documentation, and required program paperwork.
• Attend and actively participate in weekly Village Mentoring sessions and related programming.

• Experience working with youth.
• Commitment to serve as a role model for youth.
• A passion for supporting the ongoing work around Diversity, Equity and Inclusion.
• Experience working or living in a diverse and inclusive environment with elevated, demonstrated awareness of issues of social equity and social and racial justice.
• Demonstrated practice or education serving diverse communities or populations of people of color in an equitable manner and a manner that is respectful and aware of the community's experience.
• Demonstrated ability to manage time and set priorities while giving consideration to those serving, your fellow team members, the organization, and the self.
• Access to resources necessary to support your telework/service experience (electrical power outlet to keep devices charged, reliable wifi connection that can connect with our cloud‑based softwares).
• Ability to regularly meet in person with your team or your service assignment in their assigned location (including responsibility for transportation to and from).
• Access to a reliable phone.

• Experience and knowledge related to trauma informed behavior management and restorative practice.
• Previous experience in leadership positions with peers.

• Living Stipend provided to you in biweekly payments.
• Ameri Corps members may be eligible for:
  • Supplemental Nutrition Assistance Program (SNAP) (food stamps)
  • Child care assistance
  • Medicaid
  • Student loan deferment (forbearance)
  • Other publicly‑funded benefits, such as heating and utility assistance.
• Upon the completion of the service term, Ameri Corps members are eligible to receive the Segal Education Award, which can be used to pay education expenses or repay qualified student loans.
• As an Ameri Corps member at DREAM, you will have the additional support of a DREAM Ameri Corps Director to help you navigate your service term and apply for publicly funded programs.
• DREAM is invested in your professional and personal development and supports a variety of professional development opportunities throughout the service term.

• Commitment to the full service term as identified in your offer.
• Comm…