Revenue Cycle Specialist

Job Details

Location:

Richmond, TX 77469 | Education Level: High School | Salary Range: $15.00 - $18.00 hourly | Travel:
None | Shift: Day

Revenue Cycle Specialist

Full‑time, Monday – Friday, 8 a.m. – 5 p.m.

• Dental insurance
• Health insurance
• Vision insurance
• 403(b) Retirement Savings Plan
• Human Metric
• Trauma‑Informed Care Program
• Competitive Pay
• Employee Assistance Program

Responsible for online and telephonic insurance verification, both in advance and day of appointments for clients that walk‑in with new or updated insurance info. Assist in the updating of computerized patient information including, but not limited to patient demographic and billing information.

• Verify eligibility and document verification. Check client account for outstanding balance. Assist client with arrangement for payment.
• Follow billing and collection rules.
• Review patient deductible and/or copays and enter information into Next Gen, provide front of patient responsibilities. If the patient has additional questions, see the Revenue Cycle Specialist to discuss.
• Discuss financial obligations with patient and make necessary arrangements.
• Provide answers to patients, clerical staff and insurance companies.
• Work in conjunction with billing team on ensuring clean billing.
• Navigate provider online portals and systems.
• Meet individually with clients to determine their financial objectives, risk tolerance, income, expenses, assets and refer patient to registration for additional services.
• Observe lobby activity to ensure that all patients are waiting in appropriate area and/or have signed into the clinic.
• Accept job‑related assignments, training, and development in new tasks and technologies.
• Comply with all company policies, procedures, and regulatory requirements.
• Perform all other duties as assigned by management.

• High school diploma or GED (required).
• Medical Office Administration certificate (preferred).
• Typing ability (required).
• Bilingual ability in Spanish (strongly preferred).

• One year of work experience in a medical setting, or three years of insurance verification experience and financial counseling (required).
• Familiarity with office machines: computer, calculator, fax, and photocopier.
• Familiarity with accounting principles and insurance billing.
• Demonstrated helpful, positive attitude.
• Demonstrated ability to handle difficult staff and patients.
• High ethical standards.
• Strong work ethic.
• Demonstrated ability for multi‑tasking.
• Demonstrated customer service skills.
• Demonstrated problem‑solving skills.
• Detail oriented.
• Team player.
• Ability to work with people of all socioeconomic levels.
• Consumer advocate for quality health care and services.

Come Join Team Access Health and Grow With Us!