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Process & Workflow Lead, Fulfillment Team
Job in
Richmond, Fort Bend County, Texas, 77406, USA
Listed on 2026-07-24
Listing for:
Capital One
Full Time
position Listed on 2026-07-24
Job specializations:
-
Management
Change Management
Job Description & How to Apply Below
Capital One is seeking a Process Manager to lead the PULSE Fulfillment Team in Houston, TX or Richmond, VA. You will oversee end-to-end processing, coach case-entry specialists, monitor BPM queues, and drive continuous improvement to meet demanding delivery timelines.
The role requires a Bachelor’s degree or military experience, 4+ years in process/risk management, 3+ years in project management, 2+ years in continual improvement, and Jira experience.
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