Process Manager, BPM & Continuous Improvement
Job in
Richmond, Fort Bend County, Texas, 77406, USA
Listed on 2026-07-30
Listing for:
Capital One
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
Change Management, Operations Management, Healthcare Management
Job Description & How to Apply Below
Capital One is seeking a Process Manager for the PULSE Fulfillment Team in Houston, TX or Richmond, VA. Lead a high-precision team focused on transforming customer inputs into accurate BPM entries, while driving process improvements and ensuring regulatory compliance.
You will oversee workflow performance, quality audits, and KPI reporting, with opportunities to refine SOPs, train new hires, and collaborate with IT for system enhancements.
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