Assistant Club Director

Position: ASSISTANT CLUB DIRECTOR
FUNCTION:

The Assistant Club Director supports the Club Director in managing the daily operations of the club and ensuring the delivery of high-quality youth development programs. This position assists with program implementation and quality, member and family engagement, and data administration while helping to create a safe, positive, and inclusive environment for all youth.

RESPONSIBILITIES:

Program Management Oversee daily program implementation and schedules

Ensure high-quality youth development programming

Coordinate program activities aligned with BGCGH priority outcomes

Monitor program participation and engagement

Support staff in program planning and delivery

Data & My Club Hub  Administration Manage My Club Hub  registrations and enrollments

Ensure attendance is entered accurately and timely

Maintain membership records and documentation

Generate reports and support data-driven decision making

Monitor membership fee collection and documentation

Human Resources Support Assist with onboarding and training new staff

Support staff scheduling and coverage plans

Monitor completion of required trainings and certifications

Assist with staff communication and recognition efforts

Front Office & Administrative Operations Manage front desk operations

Answer phones and respond to family inquiries

Coordinate visitor check-in procedures

Maintain club records and administrative files

Assist with club communications and correspondence

Facilities & Operations Support Coordinate facility work orders and maintenance requests

Conduct routine facility inspections

Assist with inventory and supply management

Support club opening and closing procedures

Volunteer & Partnership Coordination Coordinate volunteer scheduling and support

Assist with community partner communications

Schedule club tours and site visits

Support donor, stakeholder, and guest engagement activities

Coordinate club activations and special events

Family Engagement Serve as primary point of contact for parents and guardians

Communicate program updates and club information

Support membership recruitment and retention efforts

Address parent questions and concerns in a timely manner

MINIMUM QUALIFICATIONS:

Bachelor's degree in Education, Social Work, Recreation, Youth Development, Business Administration, or a related field preferred.

Minimum of 2 years of experience working with youth in a school, nonprofit, recreation, or community-based setting.

Prior supervisory or leadership experience preferred.

Experience in program planning, staff supervision, and youth engagement is desirable.

CPR/First Aid certification (or ability to obtain).Must have a valid Texas driver’s license (CDL may be required based on vehicle standards), and be insurable.

SKILLS AND COMPETENCIES Strong leadership and team-building skills.

Knowledge of youth development principles and best practices.

Excellent verbal and written communication skills.

Ability to manage multiple priorities and work effectively in a fast-paced environment.

Strong organizational and problem-solving abilities.

Proficiency with Microsoft Office and data management systems.

Ability to build positive relationships with youth, families, staff, and community partners PERFORMANCE INDICATORS Membership growth and retention

Program participation and quality

Staff performance and retention

Safety compliance

Parent and community satisfaction

Achievement of organizational goals RELATIONSHIPS:

Internal:
Maintain close, daily contact with the Club management to exchange information, seek and give assistance, consultation and direction. Maintain contact with financial staff and support staff. Maintain written and verbal contact with volunteers and donors.

External:
Maintain contact with corporate leaders, community, board members, donors, volunteers, vendors and the public to seek financial support and provide information regarding club activities and needs.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…