Cashier-Evening Shift-Richmond

Total Hours Per Week: 16-24

No Of Positions: 1

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

At Lee’s Marketplace, Cashiers are a key part of the front‑end team, responsible for providing fast, friendly, and accurate checkout experiences for guests. Cashiers handle transactions, answer questions, apply promotions, activate rewards accounts, and represent the values of Lee’s Marketplace through excellent service and professionalism.

• Greet each guest warmly and create a positive checkout experience.
• Engage with guests, answer questions, and thank them sincerely for shopping at Lee’s.
• Operate POS system efficiently and accurately, following all policies and procedures as directed by leadership.
• Monitor for damaged or mispriced items and report issues to supervisors.
• Bag groceries carefully and efficiently, following food safety and weight distribution guidelines.
• Maintain a neat and welcoming checkout station.
• Work in the self‑checkout stations, monitoring all transactions for accuracy.
• Assist with general cleanliness of the front end, including spills, trash removal, sanitation procedures, and stocking check stands with needed supplies.
• Be of assistance to in any capacity necessary to ensure proper store and guest support.

• Greet and assist guests in a friendly and courteous manner, offering assistance in any way possible.
• Engage in professional and friendly conversations with guests during the checkout process.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within the department and store.
• Prepare and process the guest’s orders promptly and finalize their purchase in a friendly manner.
• Offer to call for assistance or locate items when needed.
• Maintain a neat and welcoming checkout station.
• Operate POS system efficiently and accurately, ensuring pricing accuracy.
• Proactively ask each guest if they would like help taking their groceries to their car, and request support promptly and respectfully when accepted.
• Maintain awareness of guest needs in the checkout area and provide timely support.
• Respond promptly to service codes requesting assistance at the check stands.
• Always be present on the front end for guest assistance unless otherwise directed by a supervisor.
• During slower periods, remain positioned at the front of the check stand.
• Display excellent problem‑solving skills and pride themselves on finding the best resolution that exemplifies the “Lee’s Way”.
• Be familiar with, and assist customers with, use of Lee’s Marketplace website and rewards program.

• Proactively watch for the quality of all items coming through the check stand.
• Bag groceries with care, following proper bagging procedures.
• Separate items such as raw meat, chemicals, and fragile products to avoid cross‑contamination.
• Ensure heavy or bulky items are bagged appropriately and double‑bagged when needed.
• Assist in returning go‑backs or misplaced products to correct shelves when assigned.
• Assist with product facing in the check stand end caps during slower periods.
• Report any damaged or leaking products to supervisors.

• Check guest and team member areas for debris, trash, or hazards and report them.
• Sanitize all aspects of the check stand in both guest and team member areas.
• Keep bagging stations stocked and tidy throughout the shift.
• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Maintain high standards of personal hygiene and appearance.
• Contribute to the cleaning responsibilities in the department as directed.

• Operate POS system efficiently and accurately.
• Accept various forms of payment, including cash, card, check, WIC, and EBT.
• Follow store policies on coupons, returns, exchanges, and refunds.
• Ensur…