Grocery Clerk-Morning Shift-Richmond

Position Summary

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. The Grocery Clerk plays an essential role in maintaining a well-stocked, clean, and organized grocery department, ensuring displays are neat and appealing while providing friendly, helpful service to our customers.

• Assist with the daily operations of the Grocery Department including product stocking, rotation, and merchandising to maximize sales and product quality.
• Deliver excellent customer service by answering questions, locating items, handling concerns professionally, and offering product suggestions.
• Ensure department cleanliness and that all food safety, temperature, storage, and sanitation guidelines are followed.
• Report inventory needs and maintenance issues to the Grocery Manager.
• Maintain cohesive and supportive communication with vendors and partners.
• Ensure all responsibilities assigned are completed to the best of your ability.
• Assist with frontend responsibilities as needed during peak times (cashiering, bagging, gathering carts, etc.).

• Greet customers warmly and offer assistance in locating or learning about grocery products.
• Resolve customer complaints or product concerns professionally and promptly.
• Provide recommendations and product knowledge to enhance the shopping experience.
• Coordinate with guests regarding special orders.
• Ensure shelves are fully stocked and presentable to support a positive guest impression.

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report safety hazards or equipment issues to management.
• Assist front‑end as needed, including acting as backup cashier during rushes.
• Operate POS system efficiently and accurately, accepting cash, card, check, WIC, and EBT.
• Follow store policies on coupons, returns, exchanges, and refunds.

• Age Requirement: 16 years or older;
  Machinery (forklift/pallet jack) requires 18 years or older.
• Availability:
  Flexible – nights, weekends, and holidays.

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Occasional stoop, crouch, kneel, or crawl; prolonged standing and walking.
• Access all areas of the store and perform repeated overhead lifting.
• Use of step stools or ladders as required.

• Pallet jack
• Forklift
• Box cutter knives and blades
• Two‑wheeler and six‑wheeler
• Hand‑held ordering machine
• Computer and POS system
• Phone/intercom
• Any other tools and machinery deemed fit for the role

• High school diploma, GED, or equivalent. Applicants actively pursuing completion are welcome.
• Basic computer proficiency.
• Previous customer service experience preferred.

• Friendly, customer‑focused attitude.
• Basic knowledge of food safety or willingness to complete training.
• Punctual, dependable, and able to follow instructions.
• Ability to implement solutions quickly and effectively.
• Ability to work in a fast‑paced environment.
• Strong verbal and written communication skills.

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Health insurance, disability plans, Employee Assistance Program, 401(k) plans, and supplemental insurances.
• 10% discount (restrictions apply).
• Ace Hardware Discount at Lees Ace Hardware locations.
• Paid Time Off for qualifying employees.

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety‑forward culture.
• Innovative, supportive, and input‑driven management team.

Lee’s Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note:

This job description is not intended to be all‑inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.

Total Hours Per Week: 30‑40

No Of Positions: 1