Credit​/Payroll Manager

Job Location:

The Jefferson Hotel - RICHMOND, VA 23220

Position Type:
Full Time

Job Shift: Day

• Technical Knowledge:
  Understanding of payroll processing, accounts receivable, and financial reconciliation procedures.
• Systems
  
  Experience:
  
  Experience with Microsoft Office, payroll systems, accounting software, and hotel property management systems preferred.
• Communication
  
  Skills:
  
  Strong verbal and written communication skills with the ability to work professionally with employees, guests, and vendors.
• Organization:
  Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Confidentiality:
  Ability to handle sensitive financial and employee information with discretion.
• Professionalism:
  Must demonstrate reliability, accountability, and a strong work ethic.

• Process bi-weekly payroll for hourly and salaried employees, including taxes, deductions, garnishments, gratuities, and accruals.
• Maintain payroll-related reconciliations, journal entries, and month-end schedules.
• Respond to payroll inquiries and resolve discrepancies.
• Support payroll system upgrades and process improvements.

• Oversee invoicing, billing, payment application, account reconciliation, and aging reports.
• Monitor collections and reduce past-due balances through payment follow-up and account management.
• Coordinate billing and settlements for group events, corporate accounts, and direct bill accounts.
• Reconcile guest and group accounts while resolving billing disputes and maintaining audit trails.
• Coordinate with Front Desk, Sales, Catering, Accounting, and Revenue Management to ensure accurate billing and credit handling.

• 3–5 years of payroll, accounting, accounts receivable, or hospitality finance experience preferred.
• Hospitality experience strongly preferred.
• Knowledge of payroll laws, tax reporting, and benefits administration practices preferred.
• Strong analytical, organizational, and reconciliation skills.

At The Jefferson Hotel, we are committed to delivering exceptional guest experiences while fostering a collaborative and supportive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth at one of Virginia’s premier luxury hotels.