Payroll Tax Specialist

Payroll Tax Specialist

The Payroll Tax Specialist delivers on critical payroll activities. These activities include, but are not limited to, accurate tax/garnishment setup in the Workday payroll system, state/local tax account maintenance (registrations, account numbers, rates, POAs, etc.), and overall compliance with applicable laws and regulations. Additionally, the Tax & Garnishment team works closely with Capital One associates to answer questions and resolve any issues with a key focus on associate experience.

• Performs daily tasks related to payroll tax including, but not limited to, federal and state tax form entry, payroll/tax adjustments, tax variance identification, tax reconciliation, payroll input as needed.
• Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay.
• Ability to determine the correct local taxation for an associate based on Home and Work location.
• Reviews payroll system output for errors and makes necessary corrections in the system.
• Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system.
• Assists HR Help Center representatives in handling and following up on inquiries related to payroll tax.
• Provides additional information and guidance to associates with questions concerning their taxes.
• Handles telephone calls and inquiries requiring detailed knowledge about the end to end payroll process at Capital One.
• Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards.
• Assists in year-end W2 reporting and preparation.
• Regular attendance is required to be successful in this role and overtime may be required as business needs dictate.

• High School Diploma, GED or equivalent certification.
• At least 1 year of payroll experience or at least 1 year of accounting experience.

• Associate degree.
• 1+ years of payroll tax experience.
• Experience with Multi-State payroll (5,000+ employees).
• 1+ Local Tax Experience.
• Understanding of the gross to net calculation inclusive of pre/post tax deductions and taxable benefits.
• Familiarity with pay and benefit programs.
• Strong math skills.
• Strong verbal and written communication.
• Professional certification such as FPC or CPP.
• Experience with case management systems.
• Experience with Workday HR System.
• Experience with ADP Smart Compliance.
• Demonstrated customer service skills, attention to detail and decision making skills.
• Accustomed to fast paced environment.
• Strong desire to grow and learn.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections 4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.