Personal Lines Assistant Account Manager

Personal Lines Assistant Account Manager page is loaded## Personal Lines Assistant Account Manager remote type:
Hybrid Working locations:
Richmond, VA, USA:
Manassas, VA, USA:
Virginia Beach, VA, USAtime type:
Full time posted on:
Posted Todayjob requisition :
R26 Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
** Brown & Brown
** is seeking an
** Assistant Account Manager
** to join our
** Personal Lines
** team in
** Richmond, Virginia**!

The Person al Lines Assistant Account Manager provides personal lines support in maintaining, expanding, and servicing assigned accounts.
** How You Will Contribute:
*** Process and check renewal policies.
* Assist with Family Risk Questionnaires, including folding, stuffing, and sending Thank You and Appointment letters.
* Prepare and mail letters, including welcome letters, nonrenewal notices, lost business letters, and special marketing projects.
* Perform data entry, including creating AMS/IR activities for documents, agency‑billed renewals, non‑download renewals, and flood policy renewals.
* Process carrier downloads and manage AMS daily download, clearing policies in suspense, and setting activities.
* Redeliver returned mail and update customer contact information.
* Maintain expiration records and manage suspense/follow‑up systems for correspondence and requests.
* Provide back‑up support to other Account Managers as assigned.
* Maintain favorable relationships with clients, producers, and employees.
* Perform clerical functions such as submitting and sending faxes, proofreading, photocopying documents, and other administrative tasks.
* Assist with billing questions and payment processing.
* Complete mortgage and lienholder verifications.
** Skills & Experience to Be Successful:
*** Associate’s or Bachelor’s degree (preferred)
* Industry software experience (preferred)
* High school diploma
* Proficient with MS Office Suite
* Strong organizational skills, including the ability to prioritize, plan work efficiently, and manage time effectively.
* Excellent oral communication abilities, with clear and effective speaking skills and strong negotiation capabilities.
* High-quality written communication skills, including proofreading for accuracy, presenting numerical information clearly, and interpreting written materials effectively.
* Demonstrated commitment to quality control, with strong attention to detail and the ability to review and monitor one’s own work for accuracy and thoroughness.
* Proven adaptability, with the ability to adjust to changes in the work environment, manage competing demands, and navigate frequent changes, delays, or unexpected events.
** Teammate Benefits & Total Well-Being
** We go beyond standard benefits, focusing on the total well-being of our teammates, including:
* * Health Benefits*:
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
* * Financial Benefits*: ESPP; 401k;
Student Loan Assistance;
Tuition Reimbursement
* * Mental Health & Wellness*:
Free Mental Health & Enhanced Advocacy Services
* * Beyond Benefits*:
Paid Time Off, Holidays, Preferred Partner Discounts and more.
* Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
*** The Power To Be Yourself
** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results.

With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While

diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
#J-18808-Ljbffr