Front Office Manager

Overview

Geoff McDonald and Associates (“GMA”), an established law firm with offices in Richmond and Virginia Beach, Virginia, is seeking an outgoing, well-organized, polished and welcoming Front Office Manager to serve as the face of our firm and ensure smooth day‑to‑day operations in our Richmond, Virginia office location. This individual will play a key role in creating outstanding first impressions for clients and visitors, maintaining an orderly and secure workplace, and coordinating essential administrative activities that support our team.

This is a temporary position that will last for a term of six months, providing coverage for our existing front office manager while on maternity leave. The position is expected to begin on or about April 1, 2026 and conclude on October 1, 2026.

35 Hours per week, Monday thru Friday

Rate of Pay: $22 – 25/hour, dependent upon experience

• Greet all guests promptly, courteously, and professionally to ensure a positive first impression.
• Maintain a neat, tidy, and polished front office environment.
• Coordinate and direct visitors to the appropriate conference or meeting rooms.
• Assist with general inquiries and serve as a helpful, trusted point of contact for all walk‑ins.

• Open the office each morning and ensure readiness for the business day.
• Monitor office entrances and maintain front office security for employees and invited guests.
• Ensure kitchens and meeting rooms are fully stocked with beverages, supplies, and other daily necessities.
• Maintain conference room facilities, ensuring they are clean, functional, and presentable at all times.

• Monitor incoming faxes and distribute them to the appropriate team members.
• Process all incoming mail and packages, including the opening, logging and scanning of mail into our case management system, then distribute same to the appropriate team members. Ensure outgoing mail and packages timely depart the office at the end of each workday.
• Coordinate and process work orders for any maintenance or repairs needed within the office suite.
• Send daily conference room booking reports to the entire firm.
• Support general administrative tasks as needed to enhance the overall efficiency of the office.
• Monitor office equipment to ensure functionality and routine maintenance.
• Oversee office supply management, procurement and stocking.

• Prior experience in front office, hospitality, or administrative roles preferred.
• Exceptional verbal communication and interpersonal skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Professional demeanor with a commitment to delivering excellent service.
• Dependability, punctuality, and a proactive approach to problem‑solving.

• Opportunity to serve in a highly visible role at the center of our operations.
• Work in a collaborative and supportive environment.
• Play a meaningful part in shaping the guest and employee experience.