Information Governance Records Technician

Hunton Andrews Kurth LLP, an international law firm, is actively recruiting an Information Governance Records Technician. This position is responsible for the firm’s client records at all stages including creation, retention, storage, retrieval, protection and final disposition. Follows all Records Management policies and procedures. Coordinates and processes file transfers and client returns as assigned. Provides guidance to attorneys and staff regarding best practices in records.

• Promotes and supports the Client File Maintenance Policy. Communicates effective process for barcoding all files from inception throughout the life of the client matter to staff and lawyers. Promotes electronic filing in DMS.
• Responsible for organizing and processing client files to be destroyed or returned to client in accordance with clients instructions and client file retention process.
• Assists with client and administrative file retention process in accordance with record retention schedules and firm procedures as assigned.
• Ensures all client and administrative files for departing lawyers are handled in accordance with Firm procedures.
• Works closely with incoming lawyers on the appropriate intake of hardcopy client files as assigned.

Education:

High school diploma or equivalent required. College degree preferred.

Experience:

Experience in a professional services office or other legal support experience preferred. Knowledge of Microsoft Office required.

Other

Qualifications:

Exceptional written and verbal communication and listening skills. Accurate typing, word processing skills and ability to pay strict attention to detail. Spelling, punctuation and use of grammar must be of high quality. Ability to lift, carry, reach, stoop or bend, at times repetitively, for tasks involving filing or movement of files/supplies weighing up to approximately 25 pounds. Must have strong organizational skills.

Ability to work well under pressure, patience, diplomacy, high stress tolerance, ability to prioritize workload and adapt to changing conditions. Visual acuity needed for transcription, extensive reading and input (typing) of information into computer and moderate keyboard usage. Ability to receive and convey detailed information through both written and oral communication. Essential competency processes include language ability, reasoning and memory.

Ability to maintain flexibility regarding work assignments and ability to work overtime on short notice required. Ability to work in a cooperative manner as a member of a team.

EEO/drug-free workplace/E-Verify participant/Veteran/Disability.