Collections Associate

Prospect Blue is seeking a detail-oriented Deductible Collections Associate to support our client's Accounting team on a project basis. This long-term contract role focuses on helping resolve aged deductible balances by coordinating outreach to policyholders, managing documentation, and supporting collection efforts. The ideal candidate is organized, proactive, and comfortable working independently in a fast-paced environment.

Key Responsibilities:

Research and verify current contact information for policyholders with outstanding deductible balances using internal systems and online resources

Prepare, print, scan, and email letters and invoices using provided templates

Communicate with policyholders via email to support collection efforts and route responses to the appropriate internal teams for resolution

Assist with referring qualifying balances to third-party collection agencies or arbitration partners

Maintain accurate records and ensure timely follow-up on assigned accounts

Provide general administrative support and complete additional duties as assigned

Qualifications:

2–5 years of accounts receivable experience preferred

2–5 years of insurance-related experience preferred

Strong data entry skills with a high level of accuracy and efficiency

Detail-oriented self-starter who can work independently with minimal supervision

Strong organizational and multitasking abilities

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)