Centralized Staffing and Scheduling Coordinator

Centralized Staffing & Scheduling Coordinator

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

# of Direct Reports:

The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules).

This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

• Creates and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines. Assign specialty roles particular to each unit’s operational needs.
• Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers.
• Approves or denies all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.
• Balances and publishes schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine the vacancy rate for the various roles in the department and post incentive shifts in accordance with the incentive policy for the ministry.
• Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.
• Within 24 hours of shift time, determines complex department staffing needs and arranges appropriate coverage in the technology and communicate to the units.
• Receives sick call notifications and manages unplanned shift vacancies; evaluates market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.
• Maintains daily maintenance of unit/department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to nurse manager or their designee.
• Approves or denies all timecard requests with attestations, with communication to unit managers as appropriate.
• Prepares timecards for readiness for manager approval (Review and clean up exceptions)
• Maintains staffing related records, files, and reports. Distributes reports to appropriate leaders, as determined by manager.
• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

None

Associate degree in business, Data Management, or Related Field (preferred)

1 Year Experience With Staffing & Scheduling Software (required)

Previous experience in a healthcare setting (preferred)

None

None

• Computer skills to include Microsoft Office
• Excellent written and verbal communication skills
• Scheduling Software
• Organization
• Stakeholder engagement
• Problem solving
• Teamwork
• Project Management

• Attention to detail
• Acceptance of authority
• Critical thinking
• Communication with all levels of professionals
• Teamwork
• Conflict resolution
• Active listening
• Relationship building

• Competitive pay, incentives, referral bonuses and 403(b) with…