Administrative Technician, Senior

Hiring Range: $45,285 - $57,663 Annually

The Department of Parks, Recreation and Community Facilities is seeking a highly qualified and motivated professional Administrative Technician Senior to assist the executive team with specialized administrative support, issuing permits and scheduling facility rentals. This position reports to the Recreation Program Supervisor in the Permits and Scheduling Division.

• Scheduling space rental and issuing permits for facilities and special events.
• Assisting customers with rental questions and/or concerns; resolving scheduling conflicts.
• Scheduling conference rooms for internal use.
• Assisting with special projects and activities.
• Utilizing Rec Trac to schedule facility rentals, assisting customers with password resets, registrations.
• Greeting internal & external visitors.
• Answering phones, forwarding messages, copying, scanning.
• Other duties as assigned.

• High School Diploma or GED.
• Three years of related clerical or office support experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

• A Notary Public designation may be required for some assignments.

• English language and grammar.
• Experience with standard office equipment such as office machines, multi-line phone, computers, copier, fax, scanning machine, etc.
• Experience with software such as Microsoft Word, Excel, and Outlook.
• Basic arithmetic calculations and mathematics.
• Administrative and clerical procedures such as word processing, managing files and records, and designing forms.
• Administrative and clerical procedures, and business principles.

• Entering data accurately.
• Maintaining confidentiality.
• Utilizing critical thinking and analytical skills to solve problems.
• Demonstrating excellent customer service.
• Data entry.
• Customer service.
• Oral and written communication.

• Follow established procedures.
• Pay attention to detail.
• Work efficiently in a fast-paced environment.
• Work independently with little supervision.
• Work and support a team/staff.
• Multi-task.
• Use sound judgment and make important decisions.
• Prioritize multiple responsibilities.
• Summarize notes and requests in a concise manner.
• Compose written, professional correspondence.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly work with one's fingers, talk, hear, see, and use repetitive motions; frequently walk; and occasionally stoop, crouch, crawl, reach, stand, push, pull, lift, grasp, and feel.

In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary (exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects), but may differ based on area of focus. The working conditions may contain environmental hazards, depending on area of focus.