NDIS Administration & Intake Coordinator

NDIS Administration & Intake Coordinator

Join Sanctuary Care Services, a trusted NDIS provider in Western Sydney, in a pivotal role supporting our growing operations. We are looking for an organized professional to manage participant intake, coordinate rosters, and ensure our high standards of care and compliance are met every day.

• Experience:
  
  Proven background in NDIS administration or disability services.
• Technical
  
  Skills:
  
  Experience with NDIS-specific rostering and systems like Shift Care (or similar).
• Knowledge: A strong understanding of NDIS processes, requirements, and compliance standards.
• Soft Skills:
  
  Exceptional communication, high attention to detail, and proactive problem-solving abilities.

• Location:
  
  Office-based near Richmond.
• Hours:
  
  9:00 am – 3:00 pm, Monday to Friday (Ideal for those seeking school-friendly hours).
• Environment: A supportive and professional setting within a purpose-driven organization.

• Intake & Onboarding:
  Coordinate the end-to-end process for new NDIS participants.
• Rostering:
  Manage staff scheduling and shift updates using the Shift Care system.
• Compliance:
  Oversee NDIS documentation, maintain accurate participant files, and support audit readiness.
• Liaison:
  Act as a key point of contact for families, participants, and support staff.
• Operations:
  Support service agreements and general administrative processes to keep the team running smoothly.

Send your resume and cover letter to:
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