Staffing Assistant

Staffing Assistant - Richmond, VA (temp to perm)

Job Summary: The Staffing Assistant is responsible for performing a variety of administrative duties to support the branch in their daily work execution. This position is integral in effectively managing the branch traffic volume to support an exceptional client experience.

• Greets walk‑ins and serves as the first point of contact in the branch.
• Receives and screens visitors and telephone calls and handles general inquiries.
• Assists with the onboarding process and new‑hire orientations to provide support to the customer success team.
• Provides support to the recruiting team as needed to ensure applicants complete all facets of the application process.
• Coordinates, completes, and scans documents in support of workers compensation claims.
• Processes and updates payroll records.
• Documents unemployment terms and details in CRM.
• Creates, processes, and files all purchase orders and invoices for the branch.
• Orders supplies based on assessment.

• 2+ years of administrative experience in a busy office environment.
• Bilingual (Spanish/English) a major plus but not required.
• Excellent customer service skills, including the ability to react appropriately in stressful situations and deal with difficult customer or vendor situations diplomatically.
• Able to switch tasks throughout the day, prioritize and manage repetitive tasks in a fast‑paced environment.
• Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on the audience and the purpose of communication.
• Achieves results in a quality, timely, and cost‑effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
• Experience using various technology platforms to drive effective decisions.

• The American Worker benefit plan including medical, dental, vision, short‑term disability, life & AD&D, accident and critical illness & hospital. These benefits are 100% paid by Talent.
• Employee Assistance Plan (EAP)
• American Funds IRA
• Talent who average 30 or more hours during their first 3‑8 weeks are offered comprehensive Anthem medical plan(s) on the first of the month after their 60th day.
• In addition, Talent hours are measured during their first 11 months and on an annual basis to determine eligibility for the Anthem medical plan(s).

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.