Student Success Program Coordinator - College of Health Professions

Job Summary

The Office of Student Success in the VCU College of Health Professions is seeking a full‑time Student Success Program Coordinator. The position reports to the Associate Dean of Academic Affairs and Student Success.

• Create and support ongoing co‑curricular and community building programming and milestone events (e.g., orientation, commencement).
• Manage event logistics – room scheduling, Zoom links, registration, food ordering, post‑event assessment.
• Promote events via flyers, message boards, Axis TV system, and across CHP.
• Assist with orientation (room reservation, Canvas population, module completion monitoring, food and swag, Zoom moderation, RSVP/forms, feedback survey).
• Oversee the CHP Alumni Mentoring Program – coordinate mentors and mentees, track requests, conduct feedback surveys, organize engagement events.
• Support other Student Success initiatives such as the Student Emergency Fund and the bi‑annual Student Satisfaction Survey.
• Provide administrative support for the Associate Dean – calendar management, travel, professional memberships, scholarship selection, academic program review, records management, and other assigned initiatives.

Minimum Qualifications:

• Bachelor’s degree or equivalent combination of experience and education.
• Experience as an administrative assistant.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a diverse environment.
• Professional interaction with diverse customers (students, alumni, faculty, staff, visitors).
• Customer‑service orientation, ability to prioritize, multitask, and meet deadlines.
• Maintain confidentiality and professionalism.
• Proficiency in Microsoft Office Suite and Google Drive.
• Experience operating office equipment and technology.
• Attention to detail, analytical, communication, problem‑solving, organizational, interpersonal, and proofreading skills.
• Commitment to fostering a respectful, professional, and civil environment for all.

Preferred Qualifications:

• 1‑2 years of administrative/office support experience.
• Experience in higher education.

$45,000+ (commensurate with experience).

All full‑time university staff are eligible for VCU’s robust benefits package, including comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax‑deferred annuity and cash match programs, employee discounts, well‑being resources, and opportunities for career development and advancement.

FLSA Exemption:
Exempt;
Flexible Work Arrangement:
Hybrid;
Restricted Position:
No; ORP Eligible:
No.