Office Service Assistant: Offender Management services

Office Service Assistant:
Offender Management services #00201

State Role

Title:

Admin and Office Spec II

Hiring Range: $34,087.00 - $44,159.00

Pay Band: 2

Agency:
Dept of Corr - Central Admin

Location:

DOC Headquarters

• Receives incoming mail and faxes. Opens and date stamps all incoming documents the same day received.
• Looks up designated incoming mail on the VACORIS database to determine the correct recipients and accurately disseminates the documents on the date received.
• Provides back‑up support for Court of Appeals orders and files or disseminates based on the ruling.
• Monitors the Court and Legal email box on a rotation basis to ensure all incoming emails are printed, stamped, and researched the same day for dissemination. Monitors and handles outgoing hot faxes (legal updates) to the jails.
• Completes statistical and administrative reports on the number of letters received, processed, and remaining on hand. Classifies and counts all incoming mail received daily and weekly for statistical reports.
• Engages in constructive dialogue with supervisors.
• Relates instructions and feedback of supervisors to personal knowledge, skills, and abilities.
• Acknowledges and follows through on coaching and/or instruction related to performance correction, enhancement, and/or development.
• Completes additional assignments and duties as assigned to ensure smooth operation of the work unit and agency.

Basic knowledge of the Code of Virginia as it pertains to criminal sentencing. Ability to work independently and analyze and resolve problems with general guidance from supervision. Ability to adapt to changes in procedures, priorities, and the automated system. Establish and maintain effective working relationships inside and outside the work unit. Demonstrated ability to communicate effectively orally and in writing. Working skills in operating automated equipment.

Mathematics and calculation skills. High School Diploma or equivalent.

Ability to comprehend and interpret complex laws, legal documents and policies. Demonstrated knowledge of inmate based practices. Experience in a field related to criminal justice, especially in criminal procedures and records processes.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request. In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.