Office Coordinator

Office Coordinator – Cremation Society of Virginia

We are the largest provider of affordable cremation services in the nation, serving families with dignity and respect. We are seeking an Office Coordinator to support multiple teams with various administrative tasks and ensure smooth daily office operations.

A generous compensation package;
Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.); 401(k) with company match;
Paid Time Off (Vacation, Sick, Holiday, and Personal time);
Job-related training, tuition reimbursement, and career path development;
Company discounts, and more.

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service support by handling customer inquiries, questions, and updates.
• Greet and assist visitors as they arrive at the office.
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately.
• Produce and maintain same-day checks, trust claims, and reconcile bank records.
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases.
• Use SOX compliance software to reconcile daily, weekly, and monthly reports.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Time management and organizational skills.
• Ability to work independently or with a team.
• Convey information clearly and concisely in written and spoken communication.
• Capable of setting and meeting priorities and deadlines.
• General clerical tasks, accounts payable, data entry, etc.
• Ability to maintain composure in a fast-paced office setting.
• Notary license preferred but not required.
• High school diploma or equivalent.
• 3–5 years of administrative or related experience.

Richmond, VA 23294

Equal Opportunity Employer, M/F/D/V. SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.