Administrative Office Manager

Title Description

This is a management title for employees that manage administrative and office support services and supervises office supervisors and other administrative staff. The Administrative Office Manager is distinguished from the Office Supervisor in that the Administrative Office Manager supervises Office Supervisors and manages a variety of administrative programs. The Administrative Office Manager is distinguished from the Administrative Services Manager in that the latter is responsible for managing not only the office support and administrative programs but all the agency’s technical administrative programs such as finance, human resources, computer operations, facility management and contract administration.

• Plans and coordinates administrative and office support activities such as recordkeeping, mail distribution, receptionist, and other office support services;
• Supervises various budgetary, fiscal, administrative, human resources, and clerical and technical functions such as purchasing and store keeping activities and mechanical and building maintenance;
• Analyzes financial data and monitors budget expenditures;
• Provides information and answers questions relating to audits financial records or activities;
• Processes various documents;
• Responds to data system problems;
• May oversee or perform information systems technical support and systems security functions;
• Maintains inventory;
• Maintains departmental personnel records and performs other human resources activities such as training, providing benefit information and maintaining leave; and
• Supervises office supervisors and other administrative staff.

Considerable knowledge of: agency, department or section administrative and program practices, policies and procedures; and management principles and practices.

Skill in: operating and supervising others in the use of office equipment to include the personal computer.

Demonstrated abilities to: interpret, apply, and manage others on administrative and program policies, procedures and services; train others; provide leadership and guidance to others; manage others who are supervising staff; prepare budget and financial data; evaluate office services and administrative procedures; make presentations; set objectives and determine how work will be accomplished to ensure effective office support operations; and to promote good working relations and create customer service and positive public relations.

Associate’s degree in business administration, accounting or related field supplemented with related experience or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

• Knowledge of Social Services and the programs administered. Must be organized, understand confidentiality, and have a basic understanding of a budget.
• BA in a Human Service-Related Field. Knowledge of budget, budget lines, and special projects.