Administrative Assistant

Administrative Assistant – ENG/ESL Division, Annandale Campus. This position supports the division of Languages, Arts, and Social Sciences at Northern Virginia Community College.

Provide administrative support to the ENG/ESL office, managing day‑to‑day operations, assisting with student enrollment, and serving as the first point of contact for the division.

• Performs routine office support activities
• Provide customer service to students and division visitors
• Answers phones and emails
• Assist with contacting students following course changes and enrollment cancellations
• Helps enroll students in classes and helps them understand their schedules
• Provides administrative support to the ENG/ESL Administrative Assistant, Associate Dean and ENG/ESL faculty
• May be required to maintain records and filing systems
• Applies knowledge of basic office practices, procedures and equipment (customer service, telephone, computer, copier)
• Serves as first point of contact for the division if needed
• Applies knowledge of grammar, punctuation, spelling and basic mathematics

May be required to perform other duties as assigned, and may assist the agency or state government in the event of an emergency declaration by the Governor.

• Customer service skills and phone etiquette
• Time management and organizational skills
• Ability to learn new technologies
• Ability to work well under supervision
• Detail oriented skills
• Oral and written communication skills in English

• Experience working with Microsoft Office Suite
• Experience working in customer service
• Experience working in an office setting
• Experience answering phones and emails

• Proficiency in a foreign language
• Experience with educational setting

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes.