Appeals Specialist

Atlantic Region Central Billing Office (ARCBO)

The Atlantic Region Central Billing Office (ARCBO) provides business office services including billing, collections, cash posting, pre‑access management, variance, and customer service to affiliated Universal Health Services hospitals.

Appeals Specialist

• Resolve all appeals relating to technical issues identified during the billing of claims.
• Follow up on clinical appeals performed by facilities.
• Work with HIM and facility clinicians to correct deficiencies in a timely manner; identify problem accounts and trends and escalates as appropriate.
• Work with insurance companies to secure payment on account balances outstanding.
• Document patient accounts with actions taken to resolve issues.
• Meet productivity standards and departmental goals and objectives.
• Perform other duties as assigned.

• High school diploma or equivalent.
• 1–3 years of appeals experience preferred.
• Familiarity with healthcare business office processes preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Customer focused both internally and externally; strong attention to detail; ability to multi‑task; excellent written and oral communication skills.

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• SoFi student loan refinancing program.
• Career development opportunities within UHS and its subsidiaries.
• Pet insurance.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.