Social Services Assistant
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-06
Listing for:
Insight Global
Full Time
position Listed on 2026-08-06
Job specializations:
-
Administrative/Clerical
Clerical, Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
- 1-2 years of experience in a similar role
- Documenting/data entry/reporting
- Face to face customer service experience
- Admin duties
- Answering phones, emails, filing, mail processing
- Microsoft Office Suite (excel)
- Experience working in a human services environment
- Bilingual
- Associates
- Greet customers and help them complete forms
- Enter customer information on application forms
- Screen and review applications to determine eligibility
- Enter information into automated systems and generate reports
- Prepare case records & write recommendations for assigned cases
- Perform routine office tasks (answering phones, copying, scanning, preparing correspondence, processing mail, filing)
- Assist customers with online system (Common Help) for Medicaid, TANF, and SNAP (formerly known as food stamps) applications
- Help register and file clearances through State benefits systems
- Gather report facts & interpret public assistance policies/regulations
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