Office Administrator
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-09
Listing for:
United Scrap Metal, Inc.
Full Time
position Listed on 2026-08-09
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep, Clerical
Job Description & How to Apply Below
The Office Administrator/ Customer Excellence Support- provides administrative support and customer service to both internal and external customers. The Customer Excellence Support; supports executing timely customer related requests and a continuous support of the Sales and Operations Team goals.
Summary of Responsibilities:- Required to be in the office five days a week 8am to 5pm
Is punctual and arrives at work on time (8am)
Answers and transfer calls on a multi-line phone system
- Accepts deliveries, sorts mail, and maintains phone lists
- Handles sensitive and/or confidential documents and information
- Communicates with the manager and customers on job or deadline issues
- Establishes a positive image to both internal and external customers while delivering superior customer service
- Provides administrative support to the Sales Team and Operations Department
- Supports ongoing continuous improvement while developing knowledge of our customer and supplier base
- Professionally handles and efficiently routes incoming calls and walk in customers
- Assists with customer requests and serves as a resource
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