Administrative Technician, Senior

Are you Richmond R.E.A.D.Y ? R espect. E quity. A ccountability. D iversity…
YOU !!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• T uition Assistance Program

This opportunity is not to exceed a max compensation amount of $60,000/annually.**

The City of Richmond Department of Information Technology seeks a customer Service/accounting focused candidate for the position of Administrative Technician, Sr. This is intermediate level administrative work of moderate difficulty and complexity involving a variety of tasks requiring independent work decisions within established policies, procedures and technical knowledge in a specialty field. An employee in this class performs clerical duties in relation to a specific division program, which require the application of independent judgment based on knowledge gained through work experience.

Positions in this class typically determine if compliance with programmatic requirements are met and approve or disapprove services, projects, activities or financial payments. This includes the preparing, processing and tracking of monthly journal vouchers The variety of work differs among program positions. Some positions within this class will also maintain cost, financial, inventory, manpower or other specialized reports in order to account for and evaluate items purchased, services rendered, productivity or other control oriented activities.

This is accomplished by keeping records such as fees collected, quantity and quality of items purchased, credit or reimbursement due, positions or space needed, and availability of stock.

• Exercised:
  Classification typically does not supervise.
• Received:
  Incumbent reporting relationship is based on department.
• Note:
  
  Other reporting relationships may apply

• Provides a full-range of technical, administrative and coordination services in support of the Department’s operation and functions.
• Creates and maintains various excel spreadsheets.
• Provides customer services that include answering phone calls, routing incoming calls, taking messages, greeting visitors, directing visitors to appropriate staff, and answering questions
• Prepares and process purchase orders in the financial system (RAPIDS), tracks invoice payments and research and resolve payment issues.
• Exercise excellent interpersonal skills - requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain effective working/professional relationships with external and internal customers.
• Order supplies, materials, and schedule repairs

• English language and grammar
• Experience with standard office equipment such as office machines, multi-line phone, computers, copier, fax, scanning machine, etc.
• Experience with software such as Microsoft Word, Excel, and Outlook
• Basic arithmetic calculations and mathematics
• Administrative and clerical procedures such as word processing, managing files and records, and designing forms
• Administrative and clerical procedures, and business principles

• Entering data accurately
• Maintaining confidentiality
• Utilizing critical thinking and analytical skills to solve problems
• Demonstrating excellent customer service
• Data entry
• Customer service
• Oral and written communication

• Follow established procedures
• Pay attention to detail
• Work efficiently in a fast-paced environment
• Work independently with little supervision
• Work and support a team/staff
• Multi-task
• Use sound judgment and make important decisions
• Prioritize multiple responsibilities
• Summarize notes and requests in a concise manner
• Compose written, professional correspondence

• High School…