Office Administrator

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RIchmond, VA, US

2 days ago Requisition

Salary Range: $16.00 To $17.00 Hourly

JOB DESCRIPTION

JOB TITLE:

Office Administrator

EMPLOYER:

Commonwealth Autism

DEPARTMENT:
Facilities

REPORTS TO:

Operations Manager

Status:
Full Time

Core values:

• Helpful:
  We share the instinct to help our customers, clients, and each other. Our community values our willingness to provide an experience that makes a difference.
• Curious:
  We ask bold questions, exploring new ideas, and challenging the status quo. We create space to try, learn, and adapt to be stronger together.
• Beyond Self:
  We act with purpose that transcends personal ambition. Our work is rooted in service beyond our self-interest. We create impact together.
• Bold Integrity:
  We are honest and accountable with each other and the people we serve; we are not afraid to do the right thing to ensurewe're accomplishing our goals of stronger, healthier communities.
• Desire and Passion for the Mission:
  We strive to make a difference in people’s lives.
  
  Webring heart, energy, and purpose in everything we do. Our mission is not just what we do but why we show up every day.

SUMMARY:

Responsible for front office reception and assisting with administrative tasks as needed.

DUTIES AND RESPONSIBILITIES:

• Provide a warm welcome to visitors in person and via phone
• Provide information as needed including information about CA Mission and programs and services
• Direct and transfer calls to appropriate recipient
• Provide general office assistance such as straightening meeting and training spaces, reserving meeting rooms, etc.
• Oversee Alliance Virtual Office functions
• Assist with messaging potential clients through the Food Corridor
• Lead potential clients on tours of meeting and training spaces and commercial kitchen
• Assist with other assignments as needed

SUPERVISORY and/or

Primary RESPONSIBILITIES:

• This job has no supervisory responsibilities
• Assist with administrative tasks as needed
• Adhere to the document retention policy
• Assist with file management and maintenance, including cloud-based systems
• Maintain objectivity while representing CA and performing associated CA responsibilities.
• Provide accommodations in support of the Americans with Disabilities Act, when requested, as appropriate
• Communicate with transparency by keeping an updated weekly calendar that is shared via a shared calendar in Outlook through CA SharePoint account
• Follow through on all commitments and meet deadlines
• Be accessible by responding to emails and phone calls
• Work to problem-solve challenging situations by requesting help from supervisor or co-workers
• Model values of the organization

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
• Proficient with relevant software programs (Word, Publisher, Excel, etc.)
• Strong communication (i.e., verbal and written) and interpersonal skills
• Dependable
• Ability to independently problem solve
• Ability to maintain control of work in a fast-paced environment while supporting a variety of assignments
• Ability to maintain confidentiality

COMPETENCIES:

• Adaptability
  - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Dependability
  - Follows instructions,…