Program Support Coordinator

Advertising Summary

The mission of University Student Health Services is to provide quality outpatient medical care andpublic health services, which includes health education programming that empowers students to become full participants in their healthcare.

Student Affairs (Vice Provost) MBU

Student Health

Staff

Our staff includes employees from both the Monroe Park and VCUMedical Center campuses.

The mission of University Student Health Services is to provide quality outpatient medical care and public health services, which includes health education programming that empowers students tobecome full participants in their health care.

University Student Health Services is committed to providing an environment which fosters quality health care for our patients. The Patient Rights and Responsibilities outlines aspects of care whichpatients are entitled to receive during their clinic visits. A copyof the Patient Rights and Responsibilities is posted in the Student Health lobby.

The Program Support Coordinator will provide administrative supportto the clinical staff, maintain inventory of the OTC medications and expiration dates. The Coordinator will maintain the schedulesof the EHR system and report any scheduling concerns to the Associate Administrative Director.

• Provide administrative support for clinical services so that patients are seen promptly and the clinic operates smoothly.
• Schedule practitioners utilizing Pyramed software ensuringappointments are scheduled accurately.
• Maintain a patient appointment system and manage walk-ins.
• Answer phones, schedule appointments, register patients byverifying eligibility and reviewing patient information for completeness and accuracy.
• Manage daily clinic schedule and room assignments to ensure proper clinic coverage and organization.
• Monitor fiscal operations.
• Organize medical records to ensure completeness and availability of the records

• Medical business office skills such as patient and clinicianmanagement, medical records management, and fiscal operations are necessary.
• Working knowledge of basic bookkeeping.
• Excellent professional customer service is a must.
• High School diploma or equivalent and at least two years experience in business office experience.
• Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a staff member at VCU.

• Experience in a business office in an ambulatory care settingis preferred.

$40,000 - $43,000

All full-time university staff are eligible for VCU’s robust benefits
package that includes comprehensive health benefits, paid annualand holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs,employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Non-Exempt

40

No

No

Fully Onsite

22031N - Coordinator HS 1

Contact Name:
Chifawn Taylor

Contact Email: chtaylo