Director of Local Mobility Advocacy and Business Development

Are you a Richmond, VA based advocate for community mobility who is committed to improving access to transportation for people with disabilities and older adults in the RVA region?

Are you experienced in understanding the landscape of transportation and challenges organizations and people face providing safe, reliable, cost-effective transportation for people with disabilities and older adults?

Are you respected in the community and known for your work, as well as your dedication to doing the right thing? Are you comfortable doing consultative business development and creating new connections for a company or organization?

Do you have a strong network of colleagues and connections in public policy, government, and local organizations who could help you as you seek to improve mobility services in the region by helping people better understand what UZURV does and help us better understand how we can make it easier for people and organizations to use UZURV?

If so, would you be interested in a position with UZURV dedicated to expanding use of our service in Richmond, VA to the benefit of the community?

This is a role in our business development team. It’s a combination of community advocacy, local policy, and local business development with a growing company that’s on a mission to do some good in the world.

About UZURV

We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology business. We’ve been very successful growing the business with public transit agencies to improve ADA paratransit service across the country. Our first program was here in Richmond with GRTC and began in 2017, but we’ve grown and grew, now providing millions and millions of trips a year in 18+ states and working with 10 of the largest 20 public transit agencies in the country by their ADA paratransit ride volume.

It’s not by accident. We’ve grown, because of the quality of our service. UZURV’s riders and drivers rate the company extremely highly in satisfaction. We also save our clients often 30-50% on the cost of transportation for people with disabilities and older adults who need assistance.

A little bit about the role…

You will be the Director of our Local Markets business development team. That means you’ll be personally conducting our Richmond area relationship development efforts, and you also will manage and lead three other team members who will be working to do the same thing in three other cities. Your goal is to secure partnerships with local human services, non-profits, and senior organizations, helping them lower costs and deliver better service and helping us continue to understand client needs as we continue to develop our products and processes for assisted community mobility.

Reporting to the Senior Director of Business Development the Director of Local Mobility Advocacy and Business Development, Richmond VA is responsible for growth of new business and retention of existing business.

Core Responsibilities:

Business Development (70%)

• Lead and manage local Business Development activities and sales pipeline for an assigned region and accounts.
• Develop relationships and represent UZURV at municipal, city and state board meetings. Be the “face of UZURV” within advocacy groups and industry commissions.
• Identify and secure contracts with local human service agencies, senior living facilities, non-profits, etc.
• Research and develop the local human services transportation landscape. Understand how agencies move their people and demonstrate how UZURV’s adaptive TNC model can bridge their gaps.
• Facilitate the setup of new accounts on the UZURV platform, ensuring a seamless transition from agreement to active service.
• Conduct post-implementation reviews to establish relationships with newly onboarded partners to ensure service quality meets contract specifications and identify referral opportunities for additional growth.
• Lead a three person (to start), remote team of Community Growth Managers. Provide coaching on how to navigate the complex web of local providers in their respective cities.
• Work with the Senior Director of Business Development to refine the sales…