Field Research Manager; PST Shift

Field Research Manager (PST Shift 11‑8pm)

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. For over 35 years we have been living and breathing the world of real estate information and online marketplaces, giving us the perspective to create truly unique and valuable offerings to our customers.

Developed as a global leader in commercial real estate information, analytics and news, CoStar products deliver immediate, verified information on more than 5.9 million properties across every market. We continue to innovate to provide an invaluable edge in real estate.

At CoStar Group, the Field Research team plays a critical role in capturing data that supports all CoStar Group products. This newly formed team focuses on recording all current tenants, available listings, and building characteristics in high-priority commercial properties, ensuring our clients receive the most accurate market picture.

As a Field Research Manager you will manage a dispersed team of Field Researchers who capture data on assigned commercial properties to reconcile and record current tenants and available listings. You will oversee production and quality, ensuring consistent standards and providing coaching and development. This role is based in Richmond, VA, with 25 % travel required monthly. It serves customers across the West Coast of the US, requiring hours aligned with PST (11 a.m.–8 p.m. ET).

• Build, train, mentor, and coach a growing team of 8 professional Field Researchers.
• Daily review of the team’s production against KPI metrics.
• Review incoming data to determine its quality relative to standards and guidelines.
• Provide constructive, actionable feedback to meet production and quality expectations.
• Create action plans that help team members grow, succeed, and maintain engagement.
• Communicate effectively and professionally with employees and internal partners to meet company objectives.
• Work closely with Tenant and Market Research teams.
• Align manager’s schedule with local Field Researchers (EST, CST, or PST).
• Spend time in the field with Researchers to demonstrate best practice for data collection, time management, and overall efficiency.
• Attend one week of monthly local market travel.

• Bachelor’s degree from an accredited, not‑for‑profit university or college.
• 3–5 years of direct operations management of 5+ employees; virtual management experience is a plus.
• Internal candidates must have experience at the Senior, Principal, or above level to qualify.
• Leadership and management skills, including prioritization of workload and verification of data quality.
• Experience managing effective KPIs and meeting performance metrics.
• Proven success in building strong, cohesive teams through influence and collaboration.
• Excellent communication skills with the ability to articulate and execute corporate strategy.
• Analytical mindset and ability to interpret information and trends, adapting quickly.
• Proficiency in Excel (data manipulation, filtering, basic formulas).
• Proficiency in MS Office (PowerPoint), Apple OS, and other Internet applications.
• Field experience is a plus.

Join a collaborative and innovative culture and work alongside the best and brightest. CoStar offers generous compensation and performance‑based incentives, professional growth with internal training, tuition reimbursement, and an inter‑office exchange program. Benefits include healthcare coverage (medical/vision/dental/prescription drug), life, legal, and supplemental insurance; virtual and in‑person mental‑health counseling; commuter and parking benefits; 401(k) with matching; employee stock purchase plan; paid time off;

tuition reimbursement; on‑site fitness center; access to Diversity, Equity & Inclusion Employee Resource Groups; complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and…