Community Liaison

Community Liaison

Intercept Health is a family‑owned agency serving mental and behavioral health, substance use, and foster care needs in Virginia. Founded in 1996 as a single group home for boys, the organization has expanded to serve families and communities throughout the Commonwealth.

• Service Excellence – WOW clients, customers, and coworkers.
• Team Loyalty – help others succeed.
• Ownership – see it, own it, solve it, do it.
• Passion – inspire with positive energy and effort.
• Authenticity – be genuine and trustworthy.
• Solution Focused – overcome challenges with creativity.
• Kindness – smile, encourage, and respect everyone.

The Community Liaison provides external outreach, service consultation, customer service, marketing activities, and internal communication and engagement within the Business Development Department. Key responsibilities include assessing customer needs, generating contacts and leads for Intercept Health’s programs, developing and maintaining long‑term referral relationships, planning internal and external events, coordinating tours, conducting referral source in‑services, and serving as a liaison between referral sources and Intercept Health’s Life Bridge Continuum of Care.

• Bachelor’s or Master’s degree from an accredited college or university.
• Two or more years of experience in marketing, business development, or public relations, with an emphasis on developing new territories, target markets, and/or customer base.
• Experience managing an outside sales territory with a focus on customer service is preferred.
• A combination of related education and experience specific to the behavioral health industry may be substituted.

• Comprehensive health insurance options
• Dental and vision insurance
• Health and child care flexible spending accounts
• Comprehensive employee assistance program
• Employer group life insurance, optional buy‑up insurances
• Voluntary long‑term and short‑term disability
• 401(k) retirement plan
• Optional pet insurance
• Paid time off
• Eight observed holidays

Intercept Health is proud to be an Equal Opportunity Employer and embraces diversity in the workplace. We are also committed to providing a drug‑free, safe workplace for our employees and the clients we serve.

Salary: $55,000 per year.