Sr.Manager, Product Manager- Enterprise

Sr. Manager, Product Manager - Enterprise Payments

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Enterprise Payments Product & Technology division is modernizing our core payment processing platforms to support the growing scale and complexity of how customers make payments and move money. These platforms are critical to transaction processing, resilience, and compliance. Our efforts focus on enhancing speed, scalability, and efficiency while ensuring security, reliability, and a seamless customer experience.

Role Overview:

The Check Payments Product Lead is a strategic product leadership role responsible for driving the modernization, efficiency, and resilience of the Retail Bank’s and broader Capital One enterprise check processing capabilities. This role leads a cross-functional pod of product managers, software engineers, operations, risk managers, and analysts to ensure seamless check payment processing from deposit to clearing and settlement, across various customer and business channels.

The pod is accountable for optimizing the end-to-end check payments lifecycle, ensuring accurate and timely processing, enhancing fraud detection and risk controls while improving operational efficiency. This includes modernizing legacy systems, integrating automation and AI-driven capabilities, and ensuring compliance with evolving industry best practices and regulatory requirements. The pod is also responsible for maintaining and enhancing the check processing platform architecture, including real-time processing components, image-based clearing solutions, and exception handling workflows.

As a Senior Manager, Product Manager this role also includes mentoring and coaching junior product managers, developing talent within the team, and evaluating performance against role and level-based expectations. The Check Payments Product Lead plays a crucial role in shaping the Bank’s check modernization strategy, ensuring the platform meets both current operational needs and future scalability demands.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. You’re a life-long learner and a seeker of new challenges.

• Dot-Connector. You excel at synthesizing a variety of information into insights and recommendations. You are comfortable with ambiguity because you can “cut cubes out of fog.”

• Communicator & Influencer. You can communicate complex ideas simply and clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You can rally associates to work with you.

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re about to organize chaos into structure and prioritize your time to maximize results.

• Customer Focused. You are inspired by connecting with external or internal customers and fully understanding their needs.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Responsibilities

• Develop and communicate the product vision and strategy for key components and features.

• Understand the needs of business stakeholders, data scientists, engineers, and Capital One customers.

• Prioritize the pod’s product backlog to maximize business and customer outcomes.

• Incorporate customer insights and analytics to inform product strategy and design.

• Partner closely with engineering…