Principal Risk Associate | Retail Bank

Principal Risk Associate | Retail Bank Job Description

Retail Consumer Risk focuses on marketing strategy, analytics, product design, and technology that allow our customers to bank with confidence. Retail risk advisors work through unstructured problems and manage change while demonstrating superior problem‑solving skills and strong judgment. Additionally, Risk advisors conduct risk assessments using various assessment tools and methodologies.

As a Principal Associate-level risk advisor, you will:

• Advise and consult with risk and business teams to help develop well‑designed products, processes, and supporting technologies
• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates
• Manage multiple tasks to meet deadlines, independently and with team collaboration
• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions
• Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans
• Deliver on our well‑managed agenda by facilitating various risk assessments, and consulting on effective challenge
• Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)
• Other risk efforts, including but not limited to:
  Audit/Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal/certification, hosting Office Hours with Legal and Compliance, and support the Business on everyday Risk Management areas
• May lead a team of risk advisors

• Innovative, adaptive, and inclusive
• Exceptional verbal and written communicators
• Creative, outside‑the‑box thinkers who have a customer‑backed problem‑solving approach
• Able to assist on multiple work streams and tasks simultaneously
• Collaborative, team players with the ability to navigate organizations
• Passionate about continuously learning
• Able to blend strategic and tactical thinking and creative and analytical reasoning
• Able to proactively identify themes and apply learnings in highly ambiguous contexts

• At least 1 year of experience in retail or direct banking process management, risk management, product management, or operations

• 3+ years of experience in risk management, financial services, technology, or product management
• Professional certifications (e.g., Business Process Management certification, Lean or Green Belt Certification, CFE, CRM, CIA, etc.)

McLean, VA: $120,800 - $137,900 for Principal Risk Specialist

Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws and regulations regarding criminal background inquiries.