Campus Operations Specialist, CoStar Group - Richmond, VA

Campus Operations Specialist – Richmond, VA

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. With over 35 years in the industry, we have refined and perfected our approach to become a standard in our sector.

The Campus Operations Specialist is a hands‑on, 100% in‑office operational execution partner based at Foundry Park in Richmond, VA. The role supports the day‑to‑day coordination, communication and delivery of workplace and campus operations initiatives for a 1 M square‑foot campus that houses up to 3,000 employees across three buildings. This highly organized, execution‑focused professional will partner with department leadership and cross‑functional teams to ensure campus initiatives, workplace experience programs, operational processes and daily activities execute consistently and efficiently.

• Coordinate operational workflows, deliverables and follow‑up activities across campus operations functions.
• Support project and task tracking activities using Asana or similar platforms, tracking action items, deadlines, dependencies and accountability across multiple departmental initiatives.
• Lead cross‑functional operational meetings, document outcomes and ensure follow‑up actions are completed.
• Prepare executive‑level communications, summaries and campus updates; develop monthly department recap reports and performance updates.
• Create and maintain SOPs, process maps & documentation, and workflow standards.
• Support workplace experience initiatives, activations and campus engagement activities.
• Conduct daily campus inspections and workplace experience QA efforts.
• Coordinate campus branding, signage and operational presentation standards.
• Assist with event coordination and campus activation support.
• Support sustainability initiative coordination and reporting activities.
• Coordinate vendor follow‑up, operational requests and service tracking.
• Assist with purchase order tracking and department financial coordination.
• Support Workplace Management team readiness efforts and maintain high daily campus presentation standards.
• Maintain organized operational records, reporting and project documentation.
• Coordinate campus‑wide communication and information flow.

• Bachelor’s degree from an accredited, accredited, in‑person college/university.
• Minimum 3 – 5 years of experience in workplace operations, facilities, hospitality operations or corporate campus environments, preferably 400+ staff.
• Proven project coordination and operational execution capabilities.
• Strong proficiency using Asana or similar project management & tracking platforms.
• Ability to manage multiple priorities and operational tasks simultaneously.
• Strong written and verbal communication skills; ability to prepare polished, executive‑ready communications.
• Comfortable working cross‑functionally without direct authority.
• Process‑oriented with strong documentation and organizational skills.
• High level of professionalism and operational ownership.
• Proficiency with Microsoft Office Suite (Outlook, Excel & PowerPoint).
• Ability to independently manage work streams while maintaining alignment with operational leadership.
• Executive presence and professional communication style.
• Hands‑on, proactive operational support and execution mindset.
• Flexibility to occasionally support adjusted schedules tied to campus events or operational priorities (1 – 2 times per month).
• Must work on‑site daily in a 100% in‑office environment located at the Richmond Campus.

• Base Compensation: $72,000.00 – $85,000.00 annually.

• Comprehensive healthcare coverage: medical, vision, dental, prescription drug, life, legal and supplementary insurance.
• Virtual and in‑person mental health counseling services for individuals and families.
• Commuter and parking benefits.
• 401(k) retirement plan with matching contributions.
• Employee stock purchase…