Principal Associate, Project Management - Card Delivery and Planning Team; Hybrid

Position Overview

Principal Associate, Project Management – Card Delivery and Planning Team (Hybrid). In this role at Capital One, you will support high‑value card and personal loan projects, delivering impactful outcomes and driving process improvement.

• Lead and own small to medium projects, collaborating on larger initiatives.
• Collect data and analytics to provide transparency to senior leadership.
• Identify and implement process improvements to resolve issues and mitigate risk.
• Track and resolve process breakdowns.
• Develop and maintain formal documentation of project risks, schedules, and decisions.
• Act as a subject‑matter expert, partnering with customers to clarify needs and provide solutions.

• High‑school diploma, GED, or equivalent certification.
• At least 2 years of project or process management experience.
• At least 2 years of experience supporting or interacting with internal business clients.
• At least 2 years of experience with Microsoft Office or G Suite.

• Bachelor’s degree, military experience, or equivalent.
• 3+ years of experience with project management tools such as Jira, MS Project, or Confluence.
• 3+ years of experience working with or supporting internal business clients.
• 3+ years of project or process management experience.
• PMP, Lean, Agile, or Six Sigma certification.
• Strong communication, collaboration, problem‑solving, and influencing skills.

McLean, VA: $120,800–$137,900
Richmond, VA: $109,900–$125,400
Riverwoods, IL: $109,900–$125,400
Actual compensation will be reflected in the offer letter.

Comprehensive, competitive, and inclusive benefits covering health, financial, and overall wellbeing. Additional details are available on the Capital One Careers website.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. The company considers qualified applicants with a criminal history in a manner consistent with applicable laws and regulations. For accommodations related to disability or other requirements, contact Capital One Recruiting at 1‑800‑304‑9102 or Recruitin All information provided will be kept confidential and used only as required to provide reasonable accommodations.