Manufacturing & Logistics Program Support Technician

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
https://(Use the "Apply for this Job" box below)..aspx or call DARS at , or DBVI at .

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students.

We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The Manufacturing and Logistics Program Support Technician will support the mission of the Community College Workforce Alliance (CCWA)’s mission by providing administrative and program support to the Manufacturing and Logistics workforce training team and programs, and other services, for job seekers and industry (i.e., Manufacturing, Logistics, CDL , etc.).

The Program Support Tech will support registration by helping track Manufacturing and Logistics related grants, and support the tuition assistance process when needed, serve as a subject matter expert for processes related to Manufacturing and Logistics programming, and act as a liaison to 3rd party vendors, proctors, instructors, and students. This position will help oversee and coordinate class preparation, basic technology support, and reporting with minimal supervision and the highest level of customer service.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Considerable knowledge of administrative and office support functions.
• Demonstrated knowledge of and proficiency with applicable computer software programs, including Microsoft Word, Outlook, Excel, PowerPoint, and the internet.
• Demonstrated ability to manage priorities and work independently while demonstrating excellent organizational and office management skills.
• Demonstrated ability to communicate effectively, orally and in writing, with individuals both internal and external to the organization, and successfully working with multi-generational and diverse populations.
• Demonstrated ability to establish positive working relationships while working independently and as part of a team to provide excellent customer service to all customers and clients.
• Working knowledge of federal, state and college financial aid regulations and processes.
• Demonstrated ability to interpret and communicate policies and procedures; and the ability to research and solve problems independently.
• Ability to organize, coordinate, prioritize multiple tasks and keep accurate records while working in a fast paced rapidly changing environment.

• Post-secondary training or education in office administration, business or industry related program of study
• Experience working with manufacturing or business companies or in a workforce development environment
• Experience communicating with corporate and government agencies
• Experience working with computer-based student information systems and financial reports.

Required Travel:
Travel between campuses as needed.

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.