Client Success Specialist

Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years.

• Medical Insurance Plan ($0.00 Employee-Only)
• Dental Insurance Plan ($0.00 Employee-Only)
• Short-Term Disability Plan ($0.00 Employee-Only)
• Life Insurance Plan ($0.00 Employee-Only)
• Vision Insurance Plan
• 401(K) Retirement Plan with Generous Company Matching
• Health Savings Plan with Generous Company Matching
• Wellness Programs

We are seeking an exceptionally organized, people-oriented, and high-energy Client Engagement & Success Specialist to play a central role in shaping our client experience. This position is more than administrative support-it is a front-facing, relationship-driven role responsible for creating a seamless, elevated, and memorable experience for our clients, partners, and leadership. The ideal candidate thrives in a fast-paced environment, anticipates needs before they arise, and brings an outstanding personality that naturally builds trust, excitement, and connection
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You will serve as the connective tissue between clients, leadership, operations, and business development-ensuring every interaction reflects professionalism, warmth, and excellence.

• Serve as a polished and professional point of contact for clients, company executives, vendors, and partners
• Create a welcoming, memorable experience for high-profile clients
• Support client onboarding and ongoing relationship management
• Coordinate client visits, facility tours, and engagements that leave a lasting impression

• Manage calendars, travel arrangements, and scheduling for executives and leadership
• Coordinate meeting logistics, prepare agendas, and track follow-up action items
• Assist in preparing presentations, reports, proposals, and communications
• Maintain strict confidentiality when handling sensitive business information

• Plan and execute customer appreciation events, trade shows, and networking functions
• Coordinate company-hosted meetings and industry events from concept through execution
• Plan and execute high-energy events-client appreciation, trade shows, networking functions
• Help represent the company at industry events and meetings
• Support social presence (Linked In, media touchpoints, etc.) to amplify engagement
• Partner with sales and leadership to strengthen relationships and enhance visibility

• Maintain CRM systems, contact databases, and engagement records
• Support sales teams and operational leaders with coordination and follow-through
• Assist with office coordination and special projects as needed
• Ensure consistent communication and alignment across internal teams

• 2+ years of experience in client engagement, executive support, hospitality, event coordination, or related roles
• Strong communication skills with a charismatic, polished presence
• Exceptional organizational ability and attention to detail
• Proven ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience with CRM or event management tools is a plus
• Self-starter with strong problem-solving skills and follow-through
• Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail, and demonstrate problem-solving skills
• Must adhere to all company policy and procedures

• Event planning and coordination
• Executive calendar and travel management
• Customer relationship management (CRM systems)
• Hospitality or customer service environments
• Background in Industrial or Data Center construction, engineering, or fabrication is a plus
• Education in marketing, communications, or a related field

This role demands more than skill-it requires an exceptional personality
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• Naturally warm, engaging, and enthusiastic
• Positive and energetic, with a genuine love for working with people
• Comfortable interacting with high-level clients and leadership
• T…