Restaurant Director Of Operations

Restaurant Director of Operations - Full Time
FTK Richmond | Norfolk, VA

Join our dynamic and vibrant team at FTK Richmond, a large-format dining, bar, and live entertainment destination in Norfolk, VA. We are seeking a passionate and experienced Director of Operations to lead and oversee operations across our three distinct brands. This role offers the opportunity to make a significant impact in a fast-paced, multi-brand environment while ensuring exceptional guest experiences and operational excellence.

• Oversee day-to-day and long-term operations for several brands in your area.
• Own P&L performance, labor management, and cost controls across all locations.
• Lead, develop, and hold accountable General Managers and management teams at each brand/venue.
• Drive guest experience, brand standards, and quality consistency across brands.
• Manage vendor, entertainment, and programming relationships tied to live events and nightlife business.
• Partner with ownership on budgeting, forecasting, and growth initiatives across both markets.
• Ensure compliance with licensing, safety, and regulatory requirements.

• Proven multi-unit or multi-brand operations leadership experience, ideally across bar, restaurant, and live entertainment concepts.
• Strong P&L management and financial acumen across a portfolio of venues.
• Experience in live entertainment, nightlife, or sports-anchored hospitality environments strongly preferred.
• Demonstrated ability to lead and develop General Managers across multiple brands and locations.
• Comfortable managing across two markets and traveling regularly between them.
• Thrives in a fast-paced, high-volume, seasonally-driven environment.

This is a full-time position with a flexible schedule to accommodate the needs of the business.

• At FTK Richmond, we foster a vibrant culture that emphasizes teamwork, growth, and excellence.
• Enjoy competitive pay with a performance-based ROI bonus, opportunities for professional development, and a chance to work in a lively environment where no two days are the same.