More jobs:
Hybrid Senior Process Manager, Customer Protection
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-30
Listing for:
Capital One
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Capital One is seeking a Senior Associate Process Manager for the Customer Protection team in a hybrid role in Virginia. The role focuses on improving customer and agent servicing experiences through cross-functional collaboration, process optimization, and AI-informed decision making.
Ideal candidates bring 1+ year in project or process management, experience with Google Suite or Microsoft Office, and familiarity with Jira.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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