System Analyst 3

• Work with the Project team members and business stakeholders to understand business processes and pain points.

• Develop expertise in the customers’ business applications

• Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution

• Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams

• Discover and document requirements and user stories with a focus on improving both business and technical processing.

• Translate business needs into detailed user stories, use cases, process flows, and other artifacts.

• Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff

• Strong sense of ownership and accountability

• Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications

• Identify and group related user stories into Themes, document the dependencies and associated business processes

• Ability to manage competing priorities and meet deadlines.

• Assist Product Owner in maintaining the product backlog

• Create conceptual prototypes and mock‑ups

• Create wireframes and prototypes.

• Propose alternative solutions that balance cost and benefit and adequately test a solution’s feasibility for business and technical compatibility.

• Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.

• Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)

• Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress

• Assist in validating system changes align with business requirements.

• Schedule, facilitate, and document meetings with cross‑functional teams.

• Prepare agendas, capture key decisions and action items, and distribute meeting notes.

• Serve as the liaison between business users, project managers, developers, and other stakeholders.

• Provide regular updates on progress, risks, and issues.

• The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts.
• 5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology
• Experience organizing and maintaining Product and Sprint backlogs
• Experience translating client and product strategy requirements into application requirements and user stories
• Proficient with defining acceptance criteria and managing acceptance process with development
• Experience with large, multi-module systems
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
• Experience with Application Lifecycle management (ALM)
• The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers
• Experience in managing projects or work streams independently.