Management Analyst, Senior - Payroll

Management Analyst, Senior

This is an exciting time to join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The City of Richmond Department of Public Utilities is seeking a qualified Management Analyst, Senior to serve as the operational lead for the Department of Public Utilities Payroll Group, providing leadership, oversight, and technical expertise to ensure payroll operations are executed accurately, efficiently, and in compliance with all applicable policies and regulations. The candidate will be instrumental in maintaining consistent payroll practices, supporting continuous process improvement, and ensuring the integrity of one of the department's most critical administrative functions.

This is an essential position, which requires the selected candidate to report to work for an emergency due to inclement weather/natural disaster. The selected candidate is not required to work 24 hours on call, weekend and holiday call duty.

• Oversee and manage the bi-weekly payroll processing for the Department of Public Utilities.
• Establish direct contact with agency supervisors and managers responsible for approving time.
• Research missing time and unapproved timecards for each pay period.
• Process Payroll Action Forms (PAFs), including shift differentials, vacation payouts, retroactive payments, and over payments.
• Prepare and submit various payroll and leave reports for management review.
• Train management and supervisors on payroll processes and procedures.
• Work closely with Human Resources and Finance Payroll to ensure accurate and timely payroll processing in compliance with departmental and City policies.
• Supervise Management Analyst, Associate staff responsible for time and attendance functions.
• Oversee payroll validation processes to ensure employees are paid correctly and on time, including verification that retroactive payments have been processed accurately.
• Resolve escalated payroll issues in a timely and professional manner.
• Handle confidential employee information with discretion and professionalism.

Minimum Training and

Experience:

• Bachelor's degree in business or public administration, or field related to assignment
• Four years of journey-level professional experience in area related to assignment, such as program/project management or management/policy/financial analysis
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Preferred Qualifications:

• Strong knowledge of payroll administration, time and attendance practices, leave management, and payroll compliance.
• Ability to interpret and apply City policies, procedures, and payroll regulations.
• Ability to analyze payroll data, identify discrepancies, and implement corrective action.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, with the ability to work effectively with supervisors, employees, Human Resources, and Finance.
• Ability to lead staff, provide training, and support process improvement initiatives.
• Ability to handle sensitive and confidential information with a high degree of professionalism.

Licensing, Certifications, and/or Other Special Requirements:

• None required

Knowledge, Skills, and Abilities:
Typical Knowledge, Skills, and Abilities:
These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• Analysis and reporting of data
• Audit practices
• Basic accounting knowledge
• Debt and grant management
• Economic and accounting principles
• Background in department of focus
• EDI processes and guidelines
• Education and training principles
• English language including the meaning and spelling of words, composition, and grammar
• General financial reporting
• Laws, rules, and fines in and around ACH transactions
• Ordinances, government regulations, agency rules, and the legislative process
• Payment systems
• Payroll accounting
• Principles for providing customer service, including meeting quality standards for services and customer satisfaction

Skills (some combination of the following):

• Analyzing complex issues
• Building budgets, expenditures, and revenue forecasts
• Communicating with various internal and external departments
• Drafting and revising documents
• Forecasting
• Managing multiple priorities and deadlines
• Managing program in focus area
• Overseeing financial transactions
• Preparing forecasts, reports, analyses for special projects, etc.
• Supporting various activities in area of focus
• Teaching and instructing individuals and groups
• Oral and written communication

Abilities (some…