More jobs:
Product Manager, AI-Driven Frontline Coaching
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-18
Listing for:
Capital One
Full Time
position Listed on 2026-08-18
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Capital One is seeking a tech-forward Product Manager to shape the strategy for frontline customer servicing coaching, performance management, and QA platform capabilities. You will enable 22,000+ agents and 2,000 managers across multiple lines of business to receive timely, personalized coaching and performance feedback.
You will partner with design and engineering to enhance core workflows, dashboards, and listening/assessment interfaces, driving higher satisfaction and NPS.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×