Monitoring Licensing Specialist

About Simpli Safe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect.

We don’t just want you to work here. We want you to grow and thrive here.
We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

We’re looking for a Monitoring Licensing Specialist to own the end-to-end administration of specialist licensing processes for our Monitoring call center. This role manages licensing applications, renewals, fingerprinting, documentation, and ongoing communication with state agencies to secure and maintain required credentials for employees.

You will play a central role in safeguarding our regulatory compliance through strong cross-functional collaboration and disciplined tracking of regulatory requirements.

• Own the end-to-end licensing lifecycle, including new applications, renewals, and updates across multiple states.
• Complete fingerprinting requirements, documentation, and application submissions (digital and mailed).
• Track licensing status and maintain proactive renewal schedules to prevent license lapses or operational disruption.

• Interpret and apply regulatory requirements to internal processes and employee eligibility.
• Identify,
  ** escalate**, and resolve compliance risks or licensing gaps in a timely + proactive manner.
• Serve as the primary liaison between the organization and state licensing agencies.
• Maintain audit-ready documentation and organized licensing records.

• Manage detailed records of applications, approvals, renewals, correspondence, and compliance documentation.
• Develop and maintain standardized workflows and tracking tools to increase efficiency and accuracy.
• Partner with Workforce Management to align on renewal timeline scheduling.
• Provide clear, timely updates to employees and leadership regarding licensing requirements and status.
• Guide employees through application steps, documentation needs, and fingerprinting processes.
• Partner with the People (HR) and Legal teams to ensure compliance with relevant state regulations.

• Ability to be 100% onsite.
• Flexibility to work evenings/weekends as business needs.

• 1 - 3+ years of experience in regulatory compliance, licensing administration, HR operations, legal administration, or a related business operations function.
• Strong working knowledge of compliance documentation, background check processes, and regulatory recordkeeping best practices.
• Demonstrated ability to interpret regulatory requirements and translate them into clear, actionable internal processes.
• Exceptional organizational skills with the ability to manage, detail-sensitive workflows.
• Proven ability to build structured tracking systems and improve operational workflows for efficiency and accuracy.
• Strong cross-functional collaboration skills.
• Clear, professional written and verbal communication skills.
• High level of integrity and discretion in handling confidential and sensitive information.
• Proficiency in Google Suite and comfort with learning new systems and tools.
• Self-starter mindset with strong ownership,…