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Senior PM: AI-Driven Back-Office Servicing
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-30
Listing for:
COMFORT SYSTEMS
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Capital One seeks a Senior Product Manager to lead SCRA and Specialty Operations, shaping multi-year roadmaps and driving AI-driven automation to reduce routine tasks for agents while enhancing customer experiences. This role manages two PMs and collaborates with Risk, Legal, Compliance, and Operations to deliver compliant, scalable, automated back-office solutions.
The position emphasizes a customer-centric, strategy-driven approach, bridging regulatory needs with practical, automated workflows
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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