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OTI Cargo Management Analyst - Team Lead & Process Improvement
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-08-30
Listing for:
Ocean Network Express North America
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Business Analyst, Change Management
Job Description & How to Apply Below
Ocean Network Express in Richmond, VA is seeking an OTI Analyst I to support the Supervisor within the Cargo Management Service Center. The role focuses on developing policies, guiding ILS agents, and building strong internal and external relationships to ensure exceptional service and client retention.
You will back up the Supervisor, monitor KPIs, and lead UAT efforts, while contributing to continuous process improvement and standardized SOPs.
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