Sr Product Associate,Rewards Job Richmond area,Virginia USA,Business

Sr Product Associate, Rewards

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

Human Centered
- You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
- You’ll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Business Focused
- Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
- You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Technology Driven
- You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
- You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
- You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
Transformational Leadership
- By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
- You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

As part of the Rewards team, you’ll have access to:

Will own the Loyalty Platform’s front-end and back-end Program Management capabilities in the 'Set Up' domain, where card product benefits and transaction processing logic are configured
Will drive the roadmap for technical and process improvements, including UI enhancements for Merchant Qualifications to support complex merchants
Additionally, in partnership with the engineering team, the associate will lead benefit updates for future initiatives

We want you if you are:

Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a…