Business Performance Analyst; Associate, Intermediate, or Senior

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and.

We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Dominion Energy has an exciting Business Performance Analyst role to fill with our Fleet Management team. The level of the position will be based on the qualifications and experience of the successful candidate.

Responsible for supporting Fleet Management business operations through administration of fleet data, financial transactions, reporting activities, customer support processes, and operational controls. Assists with recurring business processes including asset administration, billing support, fuel card activities, data validation, reconciliations, reporting, and documentation. Completes assigned work according to established procedures, investigates routine issues, and supports continuous improvement initiatives. Works closely with Fleet Management personnel and business partners to maintain accurate information, support operational decision-making, and provide quality customer service.

• Support daily Fleet Management business processes and transactions.
• Maintain fleet asset, customer, billing, and operational records.
• Assist with financial processing, reconciliations, and month-end activities.
• Prepare recurring operational and management reports.
• Research routine data and transaction exceptions.
• Maintain process documentation and work instructions.
• Respond to customer inquiries and support requests.
• Participate in testing, system enhancements, and process improvement efforts.
• Support internal control, audit, and compliance activities.
• Develop working knowledge of fleet operations, business systems, and reporting processes.
• Support business continuity, knowledge management, and process standardization.
• Other duties as assigned or required.

Business Performance Analyst

Key Responsibilities include:

• Manage assigned Fleet Management processes from initiation through completion.
• Ensure accurate execution of fleet transactions, reporting, and financial activities.
• Perform process reviews and identify opportunities for improvement.
• Analyze operational and financial information to support business decisions.
• Investigate process, system, and data issues and coordinate resolution.
• Develop and maintain procedures, controls, and business documentation.
• Support system enhancements, testing, and implementation activities.
• Facilitate meetings and coordinate efforts across multiple stakeholder groups.
• Develop business requirements and process recommendations.
• Support audits, compliance reviews, and internal controls.
• Provide guidance to Associate Business Process Analysts.
• Advance business continuity, knowledge management, and process standardization
• Other duties as assigned or required.

• Lead complex Fleet Management initiatives and strategic improvement efforts.
• Serve as the senior subject matter expert for critical business processes.
• Establish…