Senior Analyst, Strategy & Operations

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Commercial Analytics team enables EAB to take a highly data-driven approach to managing the business. Our customers are our peers - from account managers to the CEO - and our objective is to provide them with the insights and analysis that inform their decisions and help guide firm strategy to maximize revenue.

As a Senior Analyst
, you will act as a key partner to the sales and account management leadership team by providing visibility into the department's performance. You will perform in-depth analysis to identify opportunities, set strategy, and allocate resources. To be successful, you will need to establish a technical proficiency across common data & analytics platforms, and build a comprehensive understanding of our organization.

Ideal candidates for this position will have exceptional critical thinking and communication skills, and must be highly motivated to tackle challenging problems and provide outstanding service.

Our current opportunity is based in Washington, D.C. or Richmond, VA., and requires regular in-person presence in the office, generally at least one day per week.

This position is posted at both the Analyst and Senior Analyst levels; candidates are being considered across both levels based on experience, with final level determined at the time of offer.

• Forecasting commercial performance in order to set expectations for the executive team
• Owning recurring reporting, meetings, and deliverables for assigned commercial leadership teams
• Maintaining the integrity and reliability of underlying data and infrastructure, including proactively identifying and resolving data quality issues and improving processes to support accurate, scalable reporting and analysis
• Analyzing specific business problems or new initiatives, and synthesizing analyses into concise conclustions, recommendations, and stakeholder communications
• Translating ambiguous business requests into structured work plans that define the question, required inputs, analytical approach, milestones, risks, and final deliverables
• Collaborating with commercial leadership to understand pressing business needs and act as a strategic thought partner to address those needs
• Using SQL to transform and clean data for the purpose of downstream analysis
• Creating reports, dashboards, and data visualizations in Excel to generate actionable insight
• Setting and maintaining sales and renewal goals based on historical performance data and qualitative feedback

• Bachelor's degree, ideally in an analytical/quantitative field (e.g. economics, statistics, business, etc.)
• Minimum 3-4+ years of work experience in an analytical or operational capacity
• Experience using Microsoft Excel and/or SQL to query and analyze business data
• Ability to effectively communicate technical concepts and insights from data
• Excellent interpersonal skills, including the ability to influence others and gain the trust of stakeholders
• Ability to organize ambiguous work, identify missing information, and establish an effective plan without waiting for step-by-step direction
• Strong attention to detail with a desire to solve challenging problems, and to constantly improve technical/analytical skills by learning new methods

A candidate that possesses 2 or more of the following qualifications could be viewed as a strong fit for this role.

• Experience synthesizing complex data and communicating the most important…